Refund policy

Payment Policy: We accept all major credit cards through our online; trusted and secure payment gateway. 

PAYMENT TERMS  We accept all major credit cards through our secure and fraud protection payment gateway. Order(s) are subjected to be cancelled if payment details do not pass our verification system. We have zero tolerance for fraud and identity theft for our merchandise: any fraudulent purchases will be prosecuted to the fullest extent of the law. If your billing address is different than your shipping address you will be required to fill out a credit card authorization form and send documentation before your shipment is released. If this is necessary a representative will contact you promptly after your order has been placed, this may result in a delay with shipping your order. PLEASE NOTE: We currently do not issue refunds or offer exchanges on any items due to COVID-19.

INTERNATIONAL ORDERS, TIFI HAIR is not responsible for any fees(custom fees or taxes)associated with your shipment upon delivery.